Customer Success Manager
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
Works with: Claude Code, Cursor, Codex CLI
Category: Data & Analytics — see all ranked ›
- Adoption: 1 repos
- Health: active
- GitHub stars: 23,181
- Contributors: 30
- License: MIT
Security audit
Not scanned yet. We audit npm-published capabilities for known advisories, install-time scripts and permission surface; this one has no npm package we can resolve, or has not reached the queue.
source ↗ · skill:alirezarezvani/customer-success-manager
Already running this? npx tashan-cli doctor checks your whole config against the Index — how it works ›