Refunds & cancellation

Last updated 30 July 2026

Cancel yourself, any time, in two clicks. If Pro didn't do what you expected, email us and we'll refund it.

Cancelling

Cancel in your account, along with changing your payment method and downloading invoices. Cancelling stops the next renewal; access continues to the end of the period you have paid for.

Refunds

Within 7 days of a charge, ask and we'll refund it — no reason needed. Email [email protected] from your subscription address. After 7 days we'll still refund the unused portion if Pro was broken, unavailable, or materially different from what this site described.

Refunds are issued through Polar and return to the original payment method, normally within 5–10 business days depending on your bank. Any tax charged is refunded with it. A refund ends access: the licence key stops validating.

Polar may refund before we do. As merchant of record, Polar can issue a refund and cancel the subscription on its own within 60 days of a purchase in order to prevent a chargeback. We're telling you this because it means you may see a refund we did not initiate — it is not an error, and nothing on your side is required.

Please don't chargeback first

A disputed charge costs us a fixed fee whatever the outcome, and it's slower for you than an email. We have never refused a refund request. Ask first.

The free tier is unaffected

Everything free stays free whether you subscribe, cancel or are refunded — the whole Index, every score, the badges, the agent endpoints, and doctor telling you what in your config is deprecated, archived or removed. What ends is the paid half: the named replacement for each one, and the score history behind it.